Katie O’Connell joined ETC over 20 years ago. During her tenure, Katie has gained comprehensive experience across customer service, project management, and sales, along with an early internship that helped shape her collaborative, solutions-focused approach. This diverse background gives her a unique ability to understand projects from multiple perspectives; from initial specification through implementation and ongoing support. She partners with architects, consultants, and specifiers to elevate lighting control design across the region. Katie is known for her thoughtful leadership, strong industry relationships, and deep commitment to helping design professionals create intuitive, sustainable, and impactful lighting control solutions.