Join this moderated expert panel discussion to explore questions, answers, challenges, and recommended approaches to making informed decisions when selecting healthcare surface finish materials. Determine performance requirements, minimum testing criteria, and establishment of anticipated product service life to inform the owner's project requirements (OPR). Evaluation of existing conditions, operational needs, cleaning, sanitizing, and disinfecting processes, all determine product durability and longevity. There are multiple perspectives from designers, facility managers, environmental services, clinical teams, and manufacturers that create the interdisciplinary approach to product selection. Discover causes of healthcare performance failures, how to minimize them, and apply those lessons learned to reduce failures in not only healthcare settings, but also retail, education, workplace, hospitality, and transportation.